This page consolidates updates, resources, and frequently-asked questions and answers on real estate agency work during COVID-19. Show
Please bookmark this page for the latest updates. Visits to CEAVisits to CEA are strictly by appointment only. Our e-Services will continue to be accessible throughout this period. For those with prior appointments with us, we will be contacting you on the changes. We seek your understanding on the inconvenience caused during this period. Topics
Guidance on estate agency workCEA has updated CEA Notice 19-22 (PDF, 229KB) on 10 October 2022 to provide guidance to estate agents (EAs) and real estate salespersons (RESs) on the conduct of real estate agency work as we move towards COVID-19 resilience. This follows the Multi-Ministry Taskforce’s announcements on 24 August 2022 and 7 October 2022. Download the updated CEA Notice 19-22 (PDF, 229 KB) Advisory and Guide for EAs and RESs on conducting property transaction activities. We seek your continued cooperation to remain vigilant and comply with any prevailing measures as the situation can change rapidly in the face of new variants. CEA advisories
For superseded notices, visit Press Release / Notices. Back to top Continuing Professional Development coursesContinuing Professional Development (CPD) training remains a priority. Where practicable, course providers may continue to conduct CPD courses online. In-person CPD classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM). More information at the CPD microsite Back to top Real Estate Salespersons ExaminationsFor updates on the RES examinations and registration period in 2022, please visit the RES Examination web page. The schedule is subject to change should there be any escalation in the COVID-19 pandemic or any unforeseen event that presents risks to public health and safety. CEA continue to closely monitor the COVID-19 situation and will put in place Safe Management Measures in line with prevailing requirements to safeguard the safety of candidates and personnel. More information about the RES Examination Back to top Real Estate Salesperson and Real Estate Agency CoursesApproved course providers are strongly encouraged to continue conducting RES and REA courses via online learning and virtual classrooms. In-person RES and REA classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM). More information about the RES Course More information about the REA Course Back to top Estate Agent licence and Real Estate Salesperson registration mattersCEA continues to process Estate Agent (EA) licence and Real Estate Salesperson (RES) registration applications. The payment for 2022 EA licence and RES registration fees are to be done through GIRO, or by online payment upon request to CEA. For newly approved EAs, payment for the EA licence fee is strictly by online payment only. More information about EA licence More information about RES registration Back to top Dispute resolutionOur dispute resolution centres may have changed their operating hours in light of COVID-19 due to current safe management measures. Please contact the dispute resolution centres directly for any enquiries. More information about the dispute resolution centres Back to top Information for consumersCEA has issued guidance to property agencies and agents on how they should conduct property transaction activities as we move towards COVID-19 resilience. This follows the Multi-Ministry Taskforce’s announcements on 24 August 2022 and 7 October 2022. Download the answers to frequently asked questions (PDF, 693 KB) for consumers on how property transactions can be managed. Back to top |