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Learn the different ways you can use the Find My app to help find your missing device or personal item, like how to locate it on a map or mark it as lost.

If you've lost or misplaced an Apple device or personal item, just use the Find My app on your iPhone, iPad, or iPod touch with the latest version of iOS or iPadOS or Mac with the latest version of macOS signed in with the same Apple ID. You can also use the Find Devices or Find Items apps on your Apple Watch with the latest version of watchOS. 

For a misplaced iPhone, iPad, iPod touch, Apple Watch, Mac, AirPods product, or supported Beats product, you can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find on a web browser. 

What features are available for your missing device or item

Find My features and availability might vary by country or region.

iPhone, iPad, iPod touch

• View Location
• Play a Sound
• Mark as Lost (Lost Mode)
• Remote Erase
• Notify When Found
• Notify When Left Behind

Mac

• View Location
• Play a Sound
• Mark as Lost (Lock your Mac)
• Remote Erase
• Notify When Found
• Notify When Left Behind*

* Feature only available on MacBooks with Apple Silicon. 

Apple Watch

• View Location
• Play a Sound
• Mark as Lost (Lost Mode)
• Remote Erase
• Notify When Found

AirPods (3rd generation), AirPods Pro, AirPods Pro (2nd generation), AirPods Max

• View Location
• Find Nearby
• Play a Sound
• Lost Mode (Mark as Lost)
• Notify When Found
• Notify When Left Behind

AirPods (1st generation), AirPods (2nd generation), Beats products

• View Location
• Play a Sound

Third-party products

• View Location
• Lost Mode
• Other features vary by product

AirTag

• View Location
• Find Nearby
• Play a Sound
• Lost Mode (Mark as Lost)
• Notify When Found
• Notify When Left Behind

iPhone Leather Wallet with MagSafe

• View Location
• Show Phone Number
• Notify When Detached

Locate it on a map

1. Open the Find My app.
2. Choose the Devices or Items tab.
3. Select the device or item to locate it on the map. If you belong to a Family Sharing group, you can locate the devices in your group.
4. Choose Directions to open its location in Maps.

If you turn on Find My network, you can locate your device or item even if it's not connected to a Wi-Fi or cellular network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple devices that can help you locate your device or item. 

Can't locate your device?

• You might not have Find My turned on.
• If you're using the Find My app, you can't see your device's location if more than seven days have passed since its last location was sent to Apple.
• If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
• Learn how you can still protect your information.

Play a sound

1. Open the Find My app.
2. Choose the Devices tab or the Items tab.
3. Select your missing device or item, then choose Play Sound. If your device is offline, it won't play a sound until it connects to a network. If the AirTag attached to your item is out of Bluetooth range, your AirTag won't play a sound until it's within range. 

Your iPhone will also notify you if you leave your AirPods out of Bluetooth range when you're not in a significant location like home or work. With some AirPods models, your iPhone will notify you for only 24 hours after your last use.

Learn more about Notify When Left Behind

Mark your device as lost or turn on Lost Mode for your item

1. Open the Find My app and choose the Devices tab or the Items tab.
2. Select your missing device or item.
3. Scroll down to Mark As Lost or Lost Mode and select Activate or Enable.
4. Follow the onscreen steps if you want your contact information to display on your missing device or item, or if you want to enter a custom message asking the finder of your missing device to contact you.
5. Select Activate.

What happens if you activate Mark As Lost for your device

Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock Screen, and keep track of your device's location. Learn more about how to use Mark as Lost.

What happens if you turn on Lost Mode for your item

When you turn on Lost Mode for a personal item with an attached AirTag or a supported third-party product, you can share a message with your phone number or email address. If someone finds your AirTag, they can see the message by tapping and holding the top of their iPhone or NFC-capable smartphone to the AirTag to open found.apple.com. If someone finds your supported third-party product, they can open the Find My app on their iPhone, iPad, or iPod touch, choose the Items tab, tap Identify Found Item, and select the item from the list to see your message. 

Erase a device

1. Make sure that you try the steps above to recover your missing device—this can't be undone. 
2. Open the Find My app and choose the Devices tab.
3. Select the device that you want to remotely erase.
4. Scroll down and choose Erase This Device.
5. Select Erase This [device].

If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device. Instead, file a claim for your lost or stolen device.

What happens if you erase a device

When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device.

If you erase a device that had iOS 15, iPadOS 15, or later installed, you can use Find My to locate the device or play a sound on it. Otherwise, you won't be able to locate or play a sound on your device after you erase it. You might still be able to locate your Mac or Apple Watch if it's near a previously-used Wi-Fi network.

Published Date: September 22, 2022