Khắc phục lỗi unknown error adobe premiere cs6 năm 2024

This issue occurs when you try to save a file in Illustrator in .ai format. Start using the workarounds in the order mentioned below to fix the problem. Try to save the file after you perform each workaround and move to the next if the problem persists.

Save the file as PDF

Save the file first as PDF and then save the file in .ai format.

Fix the text/font issues in the file

• Outline the live text in the document and try to save the file.
• Change the font or fix the corrupted fonts in the file.

Try to save the document again and check if you still face the issue.

Modify file preferences

Check If there are any existing preferences for file optimization that interrupt the file save.

Try these steps

1. Open Preferences by pressing Cmd+K or Control+K.
2. Go to File Handling & Clipboard.
3. Uncheck Optimize file Open and Save Time on Slow Network (Beta)
4. Uncheck Save in the background and click OK.

Try to save the document again and check if you still face the issue.

Modify PDF settings

Check If there is an issue with either the default PDF Presets or the customized PDF Presets in your system.

Try these steps

If you use default PDF Presets:

1. Go to the user presets folder: Windows:appdata\Adobe\Adobe PDF\Settings macOS: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the Settings folder to Settings old and create a folder Settings in the same path.
3. Launch Illustrator and try to save the document.

If you use custom PDF Presets:

1. Go to Edit > Adobe PDF Presets.
2. Identify custom presets that use PDF compatibility version 1.3.
3. Quit Illustrator.
4. Go to the user presets folder: Windows:appdata\Adobe\Adobe PDF\Settings macOS: ~/Library/Application Support/Adobe/Adobe PDF/Settings
5. Remove version 1.3 presets from the presets folder.
6. Launch Illustrator and try to save the document.

Try to save the document again and check if you still face the issue.

Share your files with us

We recommend that you share your presets folder and file with us at [email protected] in a zip format and help us investigate the issue.

When you try to log in to a Creative Cloud application after updating the Creative Cloud desktop app, you receive an "Unknown Server Error" message.

This page offers solutions to fix this error. Try the solutions in order; stop when you're able to log in without receiving an error message.

Solutions

Solution 1: Update to the latest version of the Creative Cloud desktop app

The Creative Cloud desktop app version 1.0.0.183 and later include an update that resolves this issue for most users. In most cases, Creative Cloud downloads and installs the update automatically when you sign in. If you're unable to sign in from the Creative Cloud desktop app, then do the following:

1. Visit http://www.adobe.com/creativecloud/desktop-app.html.
2. Sign in with the Adobe ID associated with your Creative Cloud account. Click the Sign In link at the upper-right corner of the page and follow onscreen instructions.
3. Download and install the latest version of the Creative Cloud desktop app - click the Download button at the upper-right corner of the page and follow onscreen instructions.
4. Launch the Creative Cloud desktop app and sign in.

Solution 2: Clean up cached user login information

1. Close the Creative Cloud desktop app.
2. Navigate to the OOBE folder. Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
3. Delete the opm.db file.
4. Launch the Creative Cloud desktop app.

Solution 3: Reinstall the Creative Cloud desktop app and clean up cached user login information

1. Uninstall the Creative Cloud desktop app.
   • Windows
   • Open the Windows Control Panel > Programs And Features.
   • Choose Adobe Creative Cloud and click Uninstall/Change.
   • Follow the onscreen instructions.
   • Mac OS
   • Open Finder and go to /Applications/Utilities/Adobe Installers.
   • Double-click Adobe Creative Cloud to remove.
   • Follow onscreen instructions.
2. Repeat the steps from Solution 2 to clean up cached user login information.
3. Repeat the steps from Solution 1 to reinstall the latest version of the Creative Cloud desktop app.
4. Launch the Creative Cloud desktop app.

Additional information

If the OOBE folder is not visible in the specified location, change your system settings to allow hidden files and folders to be displayed.