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  1. Social Science
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Terms in this set (50)

The best approach for strategists is to carefully develop strategic plans themselves and then present them to operating managers to execute.

False

Firms can be more proactive with strategic management.

True

Identifying an organization's existing vision, mission, objectives, and strategies is the final step for the strategic management process.

False

The decision to expand or diversify operations is a strategy-formulation issue.

true

Strategy implementation is often considered to be the most difficult stage in the strategic-management process

True

By the nature of what they do, strategists tend to have similar attitudes, values, ethics and concerns for social responsibility.

false

Strategic management is an attempt to organize qualitative and quantitative information in a way that allows effective decisions to be made under conditions of uncertainty.

True

According to Peter Drucker "Imagination is more important than knowledge, because knowledge is limited, whereas imagination embraces the entire world."

False

Middle managers are generally the most visible and critical of all strategic managers.

False

Objectives should be measurable, challenging, reasonable, consistent, and clear.

True

All of these are pitfalls an organization should avoid in strategic planning EXCEPT

using strategic planning to gain control over decisions and resources.

too hastily moving from mission development to strategy formulation.

using plans as a standard for measuring performance.

failing to involve key employees in all phases of planning.

being so formal in planning that flexibility and creativity are stifled.

using plans as a standard for measuring performance.

In mass retailing, big-box companies like Walmart, Best Buy, and Sears are

increasing the square-footage of their retail locations.

participating in a dramatic shift to becoming bigger.

gaining competitive advantage over smaller stores.

noticing a sharp decline in online purchases.

finding that less brick and mortar is better.

finding that less brick and mortar is better.

According to Webster's New World Dictionary, ________ is "the science of planning and directing large-scale military operations, of maneuvering forces into the most advantageous position prior to actual engagement with the enemy."

business

formulation

competitive advantage

war

strategy

strategy

________ is NOT a strategy-implementation activity.

Establishing annual objectives

Taking corrective actions

Motivating employees

Allocating resources

Devising policies

Taking corrective actions

Long-term objectives should be all of the following EXCEPT

reasonable.

continually changing.

challenging.

consistent.

measurable.

continually changing

Business or military success is

generally the happy result of accidental strategies.

undermined by the element of surprise.

the product of both attention to changing external and internal conditions and the insightful adaptations to those conditions.

unrelated to external conditions.

None of these

the product of both attention to changing external and internal conditions and the insightful adaptations to those conditions.

According to Greenley, strategic management offers all of the following benefits EXCEPT

enhanced communication.

increased resistance to change.

increased discipline.

more effective allocation of time and resources.

increased synergy.

increased resistance to change

Terms such as objectives, mission, strengths, and weaknesses were first formulated to address problems

on the battlefield.

in the military hierarchy.

in interpersonal relationships.

on the trading floor.

in the boardroom.

on the battlefield

Generally, external opportunities and threats are

key functions in strategy implementation.

key functions in strategy exploitation.

uncontrollable by a single organization.

unable to have a significant impact on an organization.

not worth monitoring and evaluating.

uncontrollable by a single organization.

The goal of strategic management is to

eliminate competitive advantage.

achieve competitive advantage.

achieve and maintain competitive advantage.

eliminate and abolish competitive advantage.

maintain competitive advantage.

achieve and maintain competitive advantage.

The strategic-management process

is a continuous process.

is a semiannual process.

applies mostly to companies with sales greater than $100 million.

occurs once a year.

applies mostly to small businesses.

is a continuous process.

Strategy evaluation is necessary because

the SEC requires strategy evaluation.

internal and external factors are constantly changing.

firms have limited resources.

the IRS requires strategy evaluation.

success today is a guarantee of success tomorrow.

internal and external factors are constantly changing.

Which of the following is NOT a reason given for poor or no strategic planning in an organization?

Planning is viewed as a waste of time

Content with current success

Too busy "firefighting" to plan ahead

Trust of management makes it unnecessary

No monetary rewards for planning

Trust of management makes it unnecessary

What are the means by which long-term objectives will be achieved?

Strengths

Opportunities

Policies

Strategies

Weaknesses

Strategies

Which individuals are most responsible for the success and failure of an organization?

Human resource managers

Strategists

Personnel directors

Stakeholders

Financial planners

Strategists

How do line managers become "owners" of the strategy?

By executing plans formulated by other people

By buying off top managers

By becoming a shareholder of the firm

By involvement in the strategic-management process

By attending top manager meetings

By involvement in the strategic-management process

Annually, ________ businesses in the United States fail.

less than 1,000

more than 100,000

about 10,000

exactly 100

almost 10 million

more than 100,000

What are guides to decision making that address repetitive or recurring situations called?

Objectives

Rules

Strategies

Policies

Goals

policies

The act of strengthening employees' sense of effectiveness by encouraging and rewarding them for participating in decision-making and exercising initiative and imagination is referred to as

transformation.

empowerment.

authoritarianism.

proaction.

delegation.

empowerment

What can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?

Strategy implementation

Strategy evaluation

Strategic management

Strategic leading

Strategy formulation

Strategic management

Anything that a firm does especially well compared to rival firms is referred to as

opportunity cost.

an external opportunity.

comparative disadvantage.

unsustainable advantage.

competitive advantage.

competitive advantage.

An important activity in ________ is taking corrective action.

strategy evaluation

strategy implementation

strategy formulation

strategy leadership

All of these

strategy evaluation

The strategic-management process is becoming more widely used by

small firms.

nonprofit institutions.

governmental organizations.

multinational conglomerates.

All of these

All of these

Which of the following is often considered to be the first step in strategic planning?

Determining opportunities and threats

Developing a mission statement

Making a profit

Establishing goals and objectives

Developing a vision statement

developing a vision statement

There is a dramatic shift in mass retailing to

selling only the most expensive merchandise.

opening dramatically larger supercenters.

"trading up" and taking customers from more exclusive stores.

cutting back on their online presence.

operating stores with less square footage.

There is a dramatic shift in mass retailing to

Internal ________ are controllable activities in an organization that are performed especially well.

strengths

objectives

incompetencies

opportunities

factors

strengths

Sometimes ________ is used to refer to strategic formulation, implementation and evaluation, with ________ referring only to strategic formulation.

strategic planning; strategic processing

strategic planning; strategic management

strategic implementation; strategic focus

strategic management; strategic processing

strategic management; strategic planning

strategic management; strategic planning

The strategic-management process represents a(n) ________, ________, and ________ approach for determining an enterprise's future direction.

intuitive; disorganized; subjective

intuitive; disorganized; objective

logical; systematic; subjective

inconsistent; systematic; subjective

logical; systematic; objective

logical; systematic; objective

Which statement best describes intuition?

It represents a minor factor in decision-making integrated with analysis.

It should be coupled with analysis in decision-making.

It alone should be used in decision-making.

It is management by ignorance.

It is better than analysis in decision-making.

It should be coupled with analysis in decision-making.

An organization should take a(n) ________ approach in its industry.

reactive rather than a proactive

proactive rather than a reactive

adversarial rather than a collegial

collegial rather than an adversarial

cooperative rather than a competitive

proactive rather than a reactive

Specific results an organization seeks to achieve in pursuing its basic mission are

policies.

tenets.

objectives.

strategies.

rules.

objectives

Strategic management enables an organization to ________, instead of just responding to threats in its business environment.

be immune to threats

be reactive

relinquish control over its destiny

avoid responsibility for shaping its future

be proactive

be proactive

Organizations using strategic management are generally ________ than those that do not.

more complex

less successful

less complex

more profitable

less profitable

more profitable

Superior strategy formulation and implementation ________ an opponent's superiority in numbers and resources.

are irrelevant to

are not enough to surmount

can overcome

can lead to

unite

can overcome

Military strategy is based on an assumption of ________, whereas business strategy is based on an assumption of ________.

cooperation; conflict

conflict; cooperation

competition; conflict

conflict; competition

cooperation; competition

conflict; competition

What step in the strategic management process involves mobilizing employees and managers to put strategies into action?

Strategy implementation

Competitive advantage

Strategy evaluation

Strategic advantage

Strategy formulation

Strategy implementation

Both business and military organizations must ________ and ________ to be successful.

be impervious to change; continually improve

adapt to change; constantly improve

shun change; stay the course

be impervious to change; stay the course

None of these

adapt to change; constantly improve

A strong ________ heritage underlies the study of strategic management.

cultural

government

military

political

social

military

An organization's vision statement

is a constant reminder to its employees of why the organization exists.

broadly charts the future direction of an organization.

addresses the basic question: "What is our business?"

answers the question: "What do we want to become?"

None of these

answers the question: "What do we want to become?"

What types of skills are especially critical for successful strategy implementation?

Interpersonal

Visionary

Marketing

Conceptual

Technical

interpersonal

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