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What is the main purpose of the telephone greeting?The main purpose of the telephone greeting is to address callers with courtesy and help them know that they have reached the correct party.
Why should an assistant smile when talking on the telephone?Answer with a Smile
The tone of the human voice changes when smiling. It is readily perceivable to the caller and it sets the tone for the rest of the call. It's been proven that a smile puts the caller at ease. Their mood then matches that of the person who answered the phone for the duration of the call.
Which type of communication does a telephone use quizlet?electronic transfer of data over a distance. This data can be in the form of voice, video, text, or images. Voice transmission by telephone is a common form of telecommunications, the technology is often simply called telephone technology.
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