2. If the scanner is not listed in the application, the driver is not installed properly. Uninstall and reinstall the driver and then reconnect the scanner. Selecting a Scanner (ArcSoft PhotoStudio) In this example, CanoScan LiDE600F will be selected in ArcSoft PhotoStudio. 1. Start ArcSoft PhotoStudio. 2. Select [Select Source] from the [File] menu. See[Selecting a Scanner (ArcSoft PhotoStudio)] Reinstalling the scanner driver from the CD-ROM (Macintosh) See[Reinstalling the scanner driver from the CD-ROM (Macintosh)] Reinstalling the scanner driver from the CD-ROM (Windows) See[Reinstalling the scanner driver from the CD-ROM (Windows)] The scanner may not be recognized by the computer.1. Disconnect and reconnect the scanner. * If the scanner is connected via USB hub, connect the scanner to the computer directly without hub. * If your computer has multiple USB ports, connect the scanner to another port. 2. Restart the computer. The scanner may be recognized and work. 3. Check if the scanner is recognized or not and perform the following procedures. Perform the following procedures to check if the scanner is recognized. If it is not, reinstall ScanGear. I have an ImageClass MF 244dw printer/scanner. All of a sudden, my PDF software cannot communicate with my printer/scanner. The first message I get is from ScanGearMF...says "Cannot communicate with the scanner. The cable may be disconnected or the scanner may be turned off." Everything is connected and the printer/scanner is turned on. The next message is from the the software PDF-XChange Editor "Scanning Pages: Error scanning process failed." My scanner just sits there and says "data Processing" I've reinstalled the printer and the drivers...hasn't helped. I've reached out to the PDF-XChange...they say it's the scanner and suggested that I update the drivers, which I've done. Anyone out there have any other suggestions for me?
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Greetings, What operating system version and build are you using the printer with? Has it been upgraded recently? Any other changes you are aware of? ~Rick Bay Area - CA ~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10 ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It
Good morning, Thank you for your reply. I rebooted my computer last night and am up early today. I tried the scanner again and changed the printer, again, and it scanned. It scanned, but NOT what was in the feeder and it looks very odd. So now I know that it's not my printer..it's the PDF XChange program that needs tweeking...very odd. I'll let you know if they determine it's the printer/scanner and not their problem. Thank you again for offering to help. Để scan tài liệu, bạn sẽ sử dụng một ứng dụng dành riêng cho công việc đó chính là canon MF Scan Utility. Hãng Canon đã tạo ra giao diện này nhằm đem lại sự tiện lợi cho ngưởi dùng. Tuy nhiên trong quá trình sử dụng sẽ xuất hiện lỗi scan không được. Bạn sẽ gặp phải dòng thông báo sau: “You do not have the required privileges to access the specified folder - Code:9,244,3"  Nguyên nhân vì sao?Nguyên nhân có thể vì Windows khi nâng cấp phiên bản mới, nó được tích hợp tính bảo mật cao và chương trình diệt virus có nhiệm vụ giới hạn những ứng dụng khác và truy cập vào thư mục lưu trữ file Scan. Vậy cách khắc phục là gì?
Đối với macOSNguyên nhân lỗi này là do thư mục của bạn bị giới hạn quyền truy cập (Read Only). Cho nên bạn cần thay đổi, cấp lại quyền truy cập cho thư mục đó. Cách thực hiện:
Như vậy là bạn đã hoàn thành các bước xử lý lỗi không scan được ở máy in đa chức năng Canon dành cho hệ điều hành Windows và macOS. |
