Asst food and beverage manager gọi là gì

A food and beverage assistant typically works with a food and beverage manager, who is responsible for overseeing the operational aspects of running a food service-related operation. Working in an assistant capacity, the employee takes direction from the manager, and may work in tandem with other assistants, collectively handling a broad range of tasks that make the manager's job easier and that ensure a good customer experience.

Job Description

A food and beverage assistant performs tasks related to ensuring compliance with safe food prep and handling, storage and sanitation. A food and beverage assistant may assist in working with vendors, ordering food products and beverages. Food and beverage assistants may be involved with the hiring and firing processes of a food service establishment, and may help direct activities related to teaching and enforcing protocols with regard to safe food handling techniques. Additional responsibilities might include assistance with staff scheduling, overseeing maintenance requests, and ensuring patrons have an enjoyable experience with the establishment.

Industry

Food and beverage assistants may find work in hotels, restaurants, bars, event planning companies, catering businesses, cruise ships and in other forums where food and drinks are served. This may also include buffets and large scale cafeterias, commercial kitchens, in room service and sports arenas. Additional opportunities may be found in residential facilities, such as assisted care centers, hospitals and retirement homes. Some large organizations and corporations have in-house food and beverage staffs, which may provide another option, particularly in large metropolitan areas.

Education

Typically, a high school diploma or GED is required for food and beverage assistant roles, although an advanced education or training can be beneficial. Related areas of study in management, business, finance or culinary arts can be an asset. On-the-job training is often provided, particularly for those new to the industry starting out in an entry-level role.

Years of Experience

Many food and beverage assistants learn the ropes working in an assistant capacity and progress up the line to become managers themselves. Pay will increase incrementally with experience, and the more experience you have, the greater variety of opportunities in the food and beverage area will open up to you.

• 0-5 years: $28,449-$54,800
• 5-10 years: $29,301-$56,297
• 10-20 years: $30,989-$51,895
• Over 20 years: $31,816-$54,800

Job Growth Trends

It is anticipated that jobs in the food and beverage industry will grow at an average pace of about nine percent through 2026. As many assistants advance through the ranks, there is a regular turnover in this type of role, making opportunities more readily available.

We calculated that 12% of Food & Beverage Assistant Managers are proficient in Wine, Customer Service, and Guest Service. They’re also known for soft skills such as Business skills, Communication skills, and Customer-service skills.

We break down the percentage of Food & Beverage Assistant Managers that have these skills listed on their resume here:

• Wine, 12% Advance wine profitability by positioning excess inventory into a reduced price wine.
• Customer Service, 9% Assisted and coordinated the management of culinary standards, menu development, food-service logistics and customer service practices.
• Guest Service, 5% Improved service quality standards by developing a staff of over 90 employees through cross-training and designing and implementing guest service workshops.
• Guest Satisfaction, 4% Worked closely with Bar, Culinary, Stewarding and In Room Dining Departments to ensure overall food and beverage guest satisfaction.
• POS, 4% Trained new employees in areas of menu product knowledge, food ingredients and preparation, presentation, and POS Micros Systems.
• Room Service, 3% Managed staff of twenty in the restaurant, bar and room services; delegated employee work tasks, scheduled assignments.

Common skills that a food & beverage assistant manager uses to do their job include "wine," "customer service," and "guest service." You can find details on the most important food & beverage assistant manager responsibilities below.

• Business skills. One of the key soft skills for a food & beverage assistant manager to have is business skills. You can see how this relates to what food & beverage assistant managers do because "food service managers must understand all aspects of the restaurant business, including how to budget for supplies, comply with regulations, and manage workers." Additionally, a food & beverage assistant manager resume shows how food & beverage assistant managers use business skills: "trained in many aspects of the business including bartending, serving, and assisting with functions and weddings. "
• Communication skills. Another soft skill thatrsquo;s essential for fulfilling food & beverage assistant manager duties is communication skills. The role rewards competence in this skill because "food service managers must give clear orders to staff and be able to convey information effectively to employees and customers." According to a food & beverage assistant manager resume, herersquo;s how food & beverage assistant managers can utilize communication skills in their job responsibilities: "respond to customer complaints or inquiries, solicit customer feedback, input and information through varies communication vehicles. "
• Customer-service skills. food & beverage assistant managers are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to food & beverage assistant manager responsibilities, because "food service managers must be courteous and attentive when dealing with patrons." A food & beverage assistant manager resume example shows how customer-service skills is used in the workplace: "improved overall guest experience scores to include cleanliness of guest rooms and bathrooms, overall breakfast service and dining room scores. "
• Leadership skills. A commonly-found skill in food & beverage assistant manager job descriptions, "leadership skills" is essential to what food & beverage assistant managers do. Food & beverage assistant manager responsibilities rely on this skill because "managers must establish good relationships with staff to maintain a productive work environment." You can also see how food & beverage assistant manager duties rely on leadership skills in this resume example: "provide leadership in hospitality through exceptional customer service and creating a positive experience for each guest. "
• Organizational skills. Another skill commonly found on food & beverage assistant manager job descriptions is "organizational skills." It can come up quite often in food & beverage assistant manager duties, since "managers have many different responsibilities, including scheduling and overseeing staff, budgeting, and maintaining financial records." Here's an example from a resume of how this skill fits into day-to-day food & beverage assistant manager responsibilities: "directed strategic initiatives to achieve customer satisfaction while achieving organizational goals. "

Most common food & beverage assistant manager skills

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Compare different food & beverage assistant managers

Food & beverage assistant manager vs. Dairy manager

A dairy manager usually works at grocery establishments where they are primarily in charge of managing the dairy and frozen products department. They monitor shelves to ensure all products are of good quality, remove expired items, monitor inventories, and re-stock supplies as necessary. They are also responsible for managing staff operations, delegating responsibilities, assisting staff, and solving issues and concerns to maintain a smooth workflow. Moreover, a dairy manager participates in loading and unloading stocks, maintaining the cleanliness of the facility, and engaging with customers.

The annual salary of dairy managers is $18,071 lower than the average salary of food & beverage assistant managers.

While the two careers have a salary gap, they share some of the same responsibilities. Employees in both food & beverage assistant manager and dairy manager positions are skilled in customer service, cleanliness, and customer satisfaction.

These skill sets are where the common ground ends though. The responsibilities of a food & beverage assistant manager are more likely to require skills like "wine," "guest service," "guest satisfaction," and "pos." On the other hand, a job as a dairy manager requires skills like "food safety," "pallet jack," "sales floor," and "product knowledge." As you can see, what employees do in each career varies considerably.

Dairy managers tend to make the most money working in the retail industry, where they earn an average salary of $34,329. In contrast, food & beverage assistant managers make the biggest average salary, $50,629, in the hospitality industry.

On average, dairy managers reach similar levels of education than food & beverage assistant managers. Dairy managers are 2.5% less likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Food & beverage assistant manager vs. Swing manager

A swing manager is a person who supervises people and manages restaurants during designated times. Swing managers oversee personnel and the equipment and products to achieve high-quality standards. They are responsible for the sales growth, profit optimization, staff optimization, and total customer satisfaction. The skills they need include motivation, communication, mentoring, delegation, decision-making, and interpersonal skills. Problem-solving, strategic thinking, management skills, and commercial awareness are also necessary.

Swing manager positions earn lower pay than food & beverage assistant manager roles. They earn a $12,061 lower salary than food & beverage assistant managers per year.

A few skills overlap for food & beverage assistant managers and swing managers. Resumes from both professions show that the duties of each career rely on skills like "customer service," "pos," and "food service. "

Each career also uses different skills, according to real food & beverage assistant manager resumes. While food & beverage assistant manager responsibilities can utilize skills like "wine," "guest service," "guest satisfaction," and "room service," swing managers use skills like "leadership," "tidiness," "servsafe," and "safety standards."

In general, swing managers achieve similar levels of education than food & beverage assistant managers. They're 2.6% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

Food & beverage assistant manager vs. Kitchen manager

A kitchen manager is responsible for supervising overall kitchen operations duties, checking food storage, and distributing appropriate kitchen staff tasks. Kitchen managers' jobs also include monitoring food preparation, ensuring that all orders and serving portions are correct, organizing menu prices, researching current market trends of the food industry, and maintaining the highest sanitation procedures. Kitchen managers should also assist guests with their inquiries, manage concerns, and handle complaints. They should have excellent communication and leadership skills to lead the kitchen staff in providing the best customer experience.

On average scale, kitchen managers bring in lower salaries than food & beverage assistant managers. In fact, they earn a $40 lower salary per year.

Using the responsibilities included on food & beverage assistant managers and kitchen managers resumes, we found that both professions have similar skill requirements, such as "customer service," "guest satisfaction," and "pos.rdquo;

The required skills of the two careers differ considerably. For example, food & beverage assistant managers are more likely to have skills like "wine," "guest service," "room service," and "banquet events." But a kitchen manager is more likely to have skills like "kitchen equipment," "fifo," "food waste," and "food safety."

Kitchen managers earn the highest salary when working in the hospitality industry, where they receive an average salary of $48,707. Comparatively, food & beverage assistant managers have the highest earning potential in the hospitality industry, with an average salary of $50,629.

Kitchen managers typically earn similar educational levels compared to food & beverage assistant managers. Specifically, they're 2.7% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

Food & beverage assistant manager vs. Hourly manager

An hourly manager will lead and supervise a team of employees. As an hourly manager, you will maintain the shift operations you are assigned to and keep staff informed of operational issues. You will be responsible for the employees' health and safety and support their professional and personal growth. Other duties include providing employee direction and oversight, coaching and mentoring staff, and maintaining transparent communication. Additionally, you are also responsible for maintaining the work schedules of employees and managing the organization's budgetary and operational activities.

Hourly managers typically earn lower pay than food & beverage assistant managers. On average, hourly managers earn a $14,039 lower salary per year.

While their salaries may vary, food & beverage assistant managers and hourly managers both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "guest service," and "guest satisfaction. "

While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "wine," "room service," "banquet events," and "fine dining" are skills that commonly show up on food & beverage assistant manager resumes. On the other hand, hourly managers use skills like food safety, management, product quality, and math on their resumes.

Hourly managers reach similar levels of education compared to food & beverage assistant managers, in general. The difference is that they're 1.8% more likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

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