Thanks for your feedback above which shared more information and glad to know that your issue is resolved now! Since our forum has that The question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Show I would make a brief summary of this post so that other forum members could easily find useful information here: [Activating lagged copies - Summary] Issue Symptom: Keyboard Top row keys that sound volume, screen brightness, backlit lights not working and all other keys work. Solution: Change laptop computer "Bios" to Mutimedia. You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding! If an Answer is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Why are the top numbers on my keyboard not working?This situation usually occurs when Num Lock has been enabled. To solve this problem, you should turn Num Lock off. To disable Num Lock, press the FN key and F11. How do I enable the top keys on my keyboard?Lock keys into function mode To lock and unlock the function keys on most Type Covers or keyboards, press the Fn key to lock the function keys. Press the Fn key again to unlock them. How to unlock upper keys on keyboard?The first key to try is the 'FN' key, which is typically located at the bottom left of the keyboard. While pressing down this key, try pressing 'Scroll Lock', 'Num Lock', or any other key on your keyboard - this should reset the lock allowing you to use your device again. |
