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New Here , /t5/download-install-discussions/please-connect-to-internet-and-retry/td-p/5447155 Oct 01, 2013 Oct 01, 2013 Copy link to clipboard Copied I have downloaded photoshops elements 12 Trial version. When starting and it comes to the sign in dialog box. I get this message: Please connect to internet and retry. I have done the four step guide for solving this. Internet is OK. I can go to a secure site, The root certificate i activated but it don not still can start the program. I tried this on three different computers and it is the same bug everywhere. I called the support but i got i phone carousel fo about half an our and they said there i no support for trial version. Find your help on forums...... Can anyone please give me a tip how tol solve this.
Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Are you unable to download Adobe apps due to Internet connection issues such as no connectivity, limited connection, or not being able to access network drives? Learn how to fix such issues. When downloading or installing Adobe apps, you might get an error that indicates you have connectivity or stability issues. To fix these issues, try the following solutions in order. You require an Internet connection to download and update apps. Verify that you are connected to the Internet and click Retry. Software firewalls restrict access to your computer. Some software firewalls prompt you when a program attempts to access the Internet. Users have reported instances where software/hardware firewall settings caused download errors to occur. The most common error associated with this issue is error 205. Other errors could result due to the firewall’s configuration.
Temporarily disable the antivirus software. See your antivirus documentation for information on temporarily disabling virus check. Many organizations use a hardware firewall and proxy server that can prevent software from accessing an outside server. A hardware solution applies to all computers within the corporate network. Most home networks don't use hardware firewall or proxy technology. |
