The site posted an an ouncement that everything was 20 per cent off until midnight. However, six hours before midnight the sale prices were gone and everything was full price. Customer service had no response to this except I dont see a promotion currently online. This is not the first time this has happened. They are deceptive and dishonest. Show View full review Preferred solution: Price reduction User's recommendation: Do not trust what they post - it’s a lie. Damages print. The damage is a ding in the metal print. It also looks as if it was dragged across a rough surface. The ticket number is 111****. View full review User's recommendation: At this point I would not recommend. Sandy H Twc Sandy H Twc This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Cards bad Card POPPED IN HALF, when unfolded it to write !! Really unacceptable How Can I sell these to customers if they do this ? Its awful View full review Preferred solution: Want to talk to someone. Is that too much to ask for ???? I just made The account and it wont let me in it says error and then I also try to make another account and it wont let me use the same phone number so I either want to delete the account or get it fixed View full review Sally D Wkm Sally D Wkm This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Jovie refuses to issue a refund for a lost package. There has been no movement on this package for a week. The post office has told me it is lost in transit. I was told by 2 customer service representatives I would receive a refund. This is horrible customer service. I am not going to pay for a package I don't have. I have asked Jovie several questions and keep getting the run around. View full review Preferred solution: Full refund User's recommendation: DO NOT ORDER FROM THIS COMPANY Jan g Iei Jan g Iei This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ Verified Buyer | This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer I cannot use my gift card. I want to use it and order what is in my cart. I CANNOT get any help!!! What is wrong with this site that will not allow me to order and use my card. View full review Cons:
Preferred solution: use my gift card User's recommendation: Do not order here Deborah M Qjl Deborah M Qjl This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer I had joined FAA as a photographer in 2020. I had built a gallery of more than 2 dozen photos which were placed on their site. Recently when I went onto the site to add more photos, it turned out that my account had been abruptly closed and my photos removed without prior notice. When I contacted support, they stated that my account had been closed due to "spam activity." I immediately questioned this as I had no idea what they were referring to, as I rarely vidit my page and certainly not engage in any "spam" activity! They agreed to reinstate my account, only to find that my entire photo gallery had been completely erased! I reached out to them and created support tickets at least twice since that time, only to be completely ignored! TOTALLY UNACCEPTABLE AND EXTREMELY UNPROFESSIONAL! I have no further recourse and have lost years worth photographic works! View full review Preferred solution: Restoration of my account gallery photos. User's recommendation: DO NOT DO BUSINESS WITH THIS COMPANY! Tom O Suy Tom O Suy This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Amazing Initially I was confused by the email sent from pissed consumer offering a subscription. It looked like a response from customer service, but that came the next day. View full review Trina S Ggj Trina S Ggj This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer I had the Metal print Sunrise over the Grand Canyon metal print in my cart and when I went to pay the price had changed and there was a charge for shipping. I really want this item but planned on the sale price. What can you do for me?? View full review Preferred solution: Price reduction Pamela K Dbd Pamela K Dbd This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer | Little Rock, Arkansas I want to speak to a human being!!! I am an artist and cant open my account and it will not let me set a new password. View full review User's recommendation: 0 right now risa d Fyc risa d Fyc This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Shoddy merchandise - Dear Fine Art America - production office. I received two items from your company gifts. The items are shoddy. A bag that doesn't open or close and a beach towel that is too heavy, unattractive, unusable with sloppy printing on it. Truly shoddy merch. We would like the person who sent them to us - that their money be money returned. The two products were sent to Risa D'Angeles, 340 Bailey Blvd, Tahlequah, Ok 74464. The person who ordered the items was Lauren Glass, Box 1688, Ojai, CA 93024. Please respond to my email concerning this. Thank you, Risa D'Angeles View full review Cons:
Preferred solution: Full refund Anonymous Guest-5576091 Bucharest, Bucharest Cannot make an artist account because they could not send the passcode "We could not send a text message to the provided phone number." the phone number is legit View full review What is your phone number? You dont have to be like everybody else that doesnt have a phone number. This is kind of important. View full review Cons:
Preferred solution: I have a signed picture of raven gods can you please call me back User's recommendation: Have a phone number now number on website. Auctions and Marketplaces Expert TalksUpdated by user Dec 23, 2023 Company fixed the issue and I have been provided with apology. Original review Nov 23, 2023 Folks beware if you order something from this site yourself. Ive ordered many items and finally Ive had an error in my order and had to call customer service. They do nothing and open tickets that no one responds to. Its a matter over a measly $24.00 and Ive spent 700 dollars last month. My order was missing 2 prints and no one can resolve it and no one has contacted me back. I thought this company was good until I called customer service then I saw its true face. View full review Cons:
Preferred solution: Deliver product or service ordered Lynsie Ijs Lynsie Ijs This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Took over $700 dollars from me with no receipt and my order has been processing for 14 days. Was supposed to ship in 3-5 days View full review Cons:
Preferred solution: My order that was paid for User's recommendation: Go Elsewhere I purchased a print Sunset over the Grand Canyon by Michael Zheng. I have emailed and sent pictures to Tiffany but she doesnt respond. I called earlier today trying to get up with her and was told Id have to email the problem and pictures which Ive done 3 times. I reached out to Michael Zheng to see if he could do anything and he claims that is not his print. Can you reach out on my behalf to Fine art America? Thank you! View full review AboutSummary Fine Art America is an online marketplace. The company was founded in 2006. Its headquarters is based in Chicago, Illinois, USA. Artists and photographers can upload images to marketplace and set their prices. Visitors can purchase artworks online. Only registered users can sell or purchase products. Fine Art America marketplace has the following categories: acrylic prints, metal prints, iPhone cases, greeting cards, and mixed media. It fulfills orders on behalf of artists. The company has 100% money back guarantee. If user is not satisfied with a purchase he or she can return it within 30 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover.  Fine Art America is ranked 117 out of 693 in Auctions and Marketplaces category Payment Methods Companies Similar to Fine Art AmericaThank You for Your Reply! Thank You for Your Reply! We are processing your message. Can Fine Art America be trusted?Yes, Fine Art America is legitimate in the sense that it's a real online marketplace where you can buy prints and printed products that will be shipped directly to your door. While many customers are satisfied with their purchases, however, many others have complaints about the quality of the products they receive. Is Fine Art America worth joining?As an artist myself, I would say that Fine Art America is a good place for an artist to place their work if they do not have an online presence and their work is modestly priced. Other than that, Fine Art America may not be a good choice for representation. Are metal prints worth the money?Metal prints are premium products and command higher prices than canvas prints. They're superbly durable and will look as good as new for decades unless mistreated. Read on to learn more about canvas and metal prints – such as the best ways to design and display your prints… Are fine art prints worth it?A Picasso print can sell for a staggering $5 million at auction, whereas other, lesser-known prints can be sold for just $1,000. Ultimately, art prints are a great investment. They often have a higher residual value – higher than non-tangible assets. |
