According to your goal and your target, which you have already defined, you need to choose the most appropriate medium. This means the medium that will allow you to communicate fluently, but also to capitalise on your work with the possibility of reuse. Show There are several types of mediums which can inlude:
Choose between the various types of mediumsMemo or procedure noteA procedure note is a written document that describes a procedure that’s internal to the organisation, a way of operating. The goal of the procedure note is to set out, in writing, the organisation’s practices or positions. This allows procedures to be set up and, thus, contributes to the good management of your organisation. This information is intended to remain in-house for some time, this is why it’s different from a simple information note. Information noteAn information note is a written document that communicates information in the context of the organisation’s business. It can be sent by email or via the intranet or the organisation’s internal email system. Analysis noteAn analysis note is a written document that allows you to describe an analysis carried out on a given subject. The analysis note is often drafted by specialists within the organisation.
For recurring questions that you receive, you might prefer writing an analysis note, rather than an email. This will facilitate possible re-use. Moreover, it's easier for the recipient to keep an analysis note, so they will avoid asking you the same question again or will target their question. Rather than asking for a complete analysis, your reader will only ask for a confirmation or clarification by email, e.g. “is the law still applicable?” SummaryThe summary is a professional written document that aims to sum up several documents in a synthesising and orderly way, either in written or diagrammatic form. The goal of the summary is, thus, to save time for the reader, who can refer to it to have an overview of all the documents. MinutesThe minutes of a meeting are an internal document that records the content of a meeting attended by the writer in a more or less detailed way (according to its format). Minutes may take various forms:
Unless there is a particular need to do otherwise, give preference to the theme-based format. This allows a more summarised account giving a quicker understanding of the subjects dealt with. You will need to revise the notes you took, e.g. to add headers. An unrevised rewrite of what was said during a meeting will be tiresome to read and often unhelpful. Minutes have three goals.
How should I draft my minutes? You need to reformulate the words used, to correctly transmit what was said. Take care not to forget the details (numbers, dates mentioned) as this is often the type of information that people will look for when they re-read the minutes. Remove repetitions, i.e. things that crop up several times in the conversation. Finally, as with all professional written documents, give preference to short sentences. Distinguish between minutes and reportsIt is possible to mix up two different formats: minutes and reports. Here are the points to use to distinguish between them. Minutes:
The qualities you need to develop to draft good quality minutes are, thus, listening, neutrality and an ability to summarise. Reports:
You should avoid repetition and take care to summarise. The report must present a detailed and reasoned analysis. That, however, doesn’t mean it should be a load of waffle, i.e. a lot of words that say very little. We shall come back to that later, but in the context of the report, you should insert images to illustrate complex points, comment on figures and, thus, break the monotony of reading text. You now know about the various types of formats and can choose between them according to your situation. Next, you must prepare and structure the content of your document. 1 2 Create an Wow! We're happy to see that you're enjoying our courses (already 5 pages viewed today)! You can keep checking out our courses by becoming a member of the OpenClassrooms community. It's free! You will also be able to keep track of your course progress, practice on exercises, and chat with other members. Register Sign in  1 2 Create an Only Premium members can download videos from our courses. However, you can watch them online for free. 1 2 Create an Only Premium members can download videos from our courses. However, you can watch them online for free. Prepare your written document
Teachers Denis Pellicer Diplômé de l’école de commerce Skema, et titulaire d’une maîtrise en Droit des affaires, j’ai travaillé au sein de différents Groupes. Elnaz Giboulot Canadian writer and content editor based in Paris, France, with a background in television broadcast and public relations. What are the written documents?Written documents means all books, papers, maps, photographs, cards, tapes, recordings, computerized records, and other documentary materials, regardless of physical form or characteristics.
What written documents discuss a certain issue or topic in research?A literature review surveys books, scholarly articles, and any other sources relevant to a particular issue, area of research, or theory, and by so doing, provides a description, summary, and critical evaluation of these works in relation to the research problem being investigated.
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